Scotch & Soda is looking for a Consumer Care employee to join the webstore team.
Scotch & Soda is an Amsterdam-based fashion brand, successfully operating worldwide. Scotch & Soda is in many ways an unorthodox business, one whose success is founded on creativity. We invest heavily in the product, which is typically informed by reference to the most tried-and-tested styles, enriched with a wealth of inspiration from around the world. Scotch & Soda stands for freedom, creativity, responsibility, individuality, courage and intuition.
WHAT WILL YOU BE DOING?
* Offering customers a great online shopping experience;
* Managing online orders and processing returns;
* Answering questions from our customers by e-mail and phone;
* Assisting in financial admin tasks;
* Reception tasks.
WHAT WILL BE EXPECTED FROM YOU?
* An excellent knowledge of Spanish, English and French. Dutch is an advantage;
* A completed college degree or MBO degree;
* Relevant work experience;
* Service minded;
* Accurate with high attention to detail;
* Excellent communication skills;
* A flexible work attitude;
* Able to handle stressful situations;
* Team player.
We offer a full-time job in one of our offices in Hoofddorp. You can start tomorrow if you like:)
WHAT YOU CAN EXPEXT FROM US?
• Training and development
• An informal and fun working environment
• Regular team meetings at our head office in the Netherlands
• Inspiration and information
• Fair salary and excellent fringe benefits
• Employee discount
If you are interested in applying for this position, please send your, CV, covering letter and a photo as soon as possible via our website www.scotch-soda.com